Write To Us

From: Squackle
Date: 9th January, 2012

Why can't I acces puzzles on my iPad?

Jessie: Hi Squackle, unfortunately YouPlay games are created in Flash... which is sadly not supported on iPhone/iPad at this stage. It's a frustrating situation that affects many websites and users.You'll be happy to know that this year we are working on a YouPlay app, from which you will be able to play all your favourite puzzles and games. We'll keep you posted! 

From: KoolieKelpie2
Date: 8th January, 2012

Hi Jessie, I love YouPlay!!!!! I was wondering if there is any chance of a scrabble game? It would (or so I think) be a very fun addition and hopefully mean another multi-player game!

Jessie: A great idea! It's definitely on our list...

From: Loma
Date: 8th January, 2012

I have tried to edit my avatar by changing the background, but have been unable to change it. What am I doing wrong? Loma

Jessie: Hi Loma, Hmm, sounds like a technical problem. If you submit a Support Ticket, a member of the Tech Team will be able to help you.

From: boofhead54
Date: 6th January, 2012

Have recently upgraded my membership and was delighted to recieve my free puzzle books. I handed over the Kids Puzzle Fun to my grandson Sean He was so excited he set about winning a fortune in prizes immediately, only to discover the books are 7 months out of date. We are very dissappointed, I would rather have had one current kids book . I thought it was a bit lousy.... Thankyou for your time, Barbara.

Jessie: Hi Barbara, firstly to explain the situation, the Lovatts Handy magazines are quarterly publications, and as we endeavour to get the free books out to our Premium Members ASAP, sometimes we will send the previous issue (rather than make you wait another three months). However, I'd hate for your grandson to be disappointed so I will contact you through your personal email to arrange sending out the latest copy, plus a copy of the annual Kids Bumper Fun.

From: smckenzie
Date: 11th December, 2011

how do you invite other people to this website?

Jessie: Hi smckenzie, you can invite your friends to YouPlay by clicking here .

From: anujean
Date: 8th December, 2011

Is there a way to send an e-mail to another member? I think Apollanen's Xmas Avatar is great and she should enter it in the Xmas Avatar contest.

Jessie: Absolutely! You can send an email to another YP Member through your personal Inbox (located under the orange Your Account menu tab).

From: nannygoat
Date: 21st November, 2011

I would like to query the spelling of "Tutanhhamun" in a recent General Knowledge crossword. I realise there are many and varied ways of spelling the boy king's name but I visited the official exhibition in Melbourne last weekend and have the booklet from that exhibition in front of me written by two distinguished scholars in this field and the spelling was as above and not "Tutankhamen" as alleged in your crossword.

Miranda: As to the spelling, there is as much agreement between philosophers as between clocks! Also, it would appear, Egyptologists. The spelling can be -AMUN -AMEN or - AMON

From: JohnRose
Date: 19th November, 2011

I have tried previously to have the cryptic crossword scoring system explained without success. I understand that extra points can be scored by a boost system that gives extra points for rapid answers. However, no-one seems willing to explain the impossibly-low times which are attributed to completing the cryptic crossword. These times, often less than one minute, presumably lead to scores more than double what a normal player can achieve. My conclusion - it's a waste of time trying to compare oneself with the so-called record scores, since clearly we are not competinging on a level playing field. Come on Lovatts - explain it.

Dr. Play:  The fact is that we have some very clever people playing our puzzles, some of which happen to be very quick on the keys.  Yes, it's true that someone could potentially solve most of the puzzle when not logged in and then return to their account with most of the solution before typing in the solution very quickly.  If you'd really like to get an idea of how fast others are finishing on average, check out the detailed leaderboards section, eg. for the Cryptic Crossword here - that will help you understand how you compare to those who are *really* doing the puzzle without hints or 'cheating'.  Hope that helps, happy puzzling! 

From: daledh
Date: 8th November, 2011

do you have the key for this addoku? http://www.youplay.com/games/play/14/142237/ we tried over and over to solve it and there seems to be an error in it. How do we know if there are reported errors in a puzzle? dale

Jessie: Dale, you are correct, that Addoku puzzle does indeed contain an error. This has now been fixed - our apologies to you and your wife (and anyone else this puzzle stumped!)

From: joce
Date: 7th November, 2011

I like to print out the Cryptic, Gen Knowledge and other crosswords but it looks as tho I am unable to do this now. Is that correct?

Jessie: The puzzle print function is a feature that is exclusive to our Premium Members - another great reason to upgrade today! 

From: invisibleman2
Date: 5th September, 2011
Hi:- playing the same game over and over to memorize it to get the fastest time is cheating or egotistical. Should be a level playing field for all players, ie one game one score Cheers

From: spoggy
Date: 21st August, 2011
Hi Jessie, I'm just sitting here on a lazy Sunday afternoon with my thoughts wandering (oops or is it that I'm losing my mind?) I love the number puzzles and the Trivia , Im not too bad at it considering that im classed as an old f**t ? hehehe. YP is just a nice way to spend some relaxation time away from a stressful job. I'm starting up my own business soon, so its been a challenge to get all the office stuff done. Have you ever felt ssooo frustrated with 'office word' that you are ready to throw a perfectly good computer through a perfectly good CLOSED window? (Memo to self... the vaccum does not pick up all of the glass). After countless tries to print my business cards... I finally succeeded - YAY! But they didnt fit the template... sob sob. Solution? EXIT windows word, click YP and put an old blanket up at the broken window to stop the cool night air (!) while i play some games and chat to friends, hehehe! -  Spoggy

From: shazmera
Date: 21st August, 2011
i love this site very much

From: Tinkers
Date: 10th August, 2011

As a YouPlay Member and also an Australian Defence Mum, I have a request to make. Anzac Day has been and gone this year, Legacy Badges will be on sale in the next few weeks and Remembrance Day, yet to come. Would it be at all possible to have a poppy or a "Lest We Forget" sign added to the Avatar Shop. I am sure many members would like the opportunity to show their respect to past and present Service Men and Women. Kindest Regards to all The YouPLay Team. Tinkers.

Jessie: A great idea - I'll pass this on to Avatar Marcus!

From: sapphyre
Date: 29th July, 2011

Hi, I was just wondering if the book club is still active?

JESSIE: Unfortunately the Book Club is being rested at this time.

From: Bev9
Date: 25th July, 2011

Who doesn't know the Lyrics in Waltzing Matilda. Question in tonights General Knowledge crossword states that WHO'LL come a waltzing with me, INSTEAD of YOU'LL. This is a terrible mistake to make with one of Australian's most well known verses. Shame on the Compiler...

JESSIE: Forwarded to the Lovatts Compiling Dept. for urgent action!

From: HannahD106
Date: 25th July, 2011

Hello. I am new to YouPlay and I'm just exploring around. I am just wondering if you have somewhere where you can make crosswords? I would be greatly appreciated if you could help. Thankyou

JESSIE: Hi HannahD106, welcome to YouPlay. Unfortunately at this time we don't have a crossword building facility, but I'll definitely add it to the Member Requests list.

From: Darkblue29
Date: 24th July, 2011

I really love this site and many of its games, but I have to ask two questions: - why do I have to play Trivia Combat only with robots? I'm waiting for opponents, as I've been told ...and waiting...and waiting ...and after more than 10 minutes I have to give up and play with robots! Is it by chance because I'm a free and not a Premium member? I've played Trivia Combat many times and it happened just once to have a real opponent while the game is played by 700-800 other players. It is really frustrating! -why can't I save my results on my favourite game- Bookworm? I click on the "save" button and nothing happens.

JESSIE: The fact that you are a free Member will not affect who you play against in any combat game; a more likely answer to your query is that at the time you were playing there were not many available opponents.

Also, as Bookworm is a PopCap game (not a YouPlay house game) we are unable to offer the Save option. Can I suggest though that if you do play this game a lot you consider downloading the full version? You will then be able to save your progress - plus enjoy the HUGE amount of other features available in the download version. Download Bookworm HERE  - you can also play free for one hour to decide whether the game is absolutely right for you. 

From: JohnRose
Date: 24th July, 2011

Okay, whoever receives this email at Lovatt's. Please explain to me how somebody did the cryptio crossword 2 days ago in 28 seconds. Not even Superman could type that quickly.

JESSIE: Hi JohnRose, in answer to your question, our game logs show that some members choose to play the crosswords over and over again (basically learning them by heart). This would no doubt result in a very fast time.

From: lotsofun12345
Date: 23rd July, 2011
I am really enjoying You play.I can't think of a way to improve this website- the puzzles are challenging and they are just fantastic. A big thums up to all you hard working people creating this awesome sight.

From: beejay
Date: 23rd July, 2011

hi. i'm from the philippines. recently, i'm having difficulty entering sudoku combat. i can sign-in with my account but i can't play any game with youplay. why is that so? please advise.

JESSIE: The best and fastest way to get help for a technical issue is by submitting a Support Ticket . That way our Technical Team can log your details and help find a solution. Good luck!

From: fifitops1234
Date: 23rd July, 2011
hello you play is good for other people and othhers should sign in.

From: amj
Date: 18th July, 2011

From AMJ I dont know if anyone else is getting this, but when I go into a game it comes up with a video clip for 12 seconds which I am not happy, is there anyway to get rid of this clip as it was not happening before and now suddenly it is appearing.

JESSIE: AMJ, you can read more about YouPlay advertising at the bottom of this blog post

From: deeneecee
Date: 8th July, 2011
I'd just like to say, that my Tea and Toast and Cryptic, are the first thing on my daily agenda. After I have woken my brain I can then concentrate on the rest of the day. Thank you for making my day. I love all the puzzles and have been playing here since before the site was upgraded to its present format. Great Stuff. The only thing I'd like to see, is the Logic puzzles that have been described by others here. Also I agree with Beauregarde, about Dr Play's explanation of the Booster effect, so that the newer players can understand the scoring system. It would be beneficial to display his post.

From: JohnRose
Date: 7th July, 2011
Thanks for responding Beauregarde. I haven't followed up your suggestion yet as only just found it. However, just completed the cryptic in 3 minutes 3 seconds by working off line and then just typing in the answers on line (just for the experiment - I normally play fair). My score - still 19840 - the same score as for subsatntially higher times. Could Lovatts or Youplay please explain the scoring system to us newcomers

From: Beauregarde
Date: 2nd July, 2011

In reply to JohnRose - you might like to hunt up an archived blog called "Dr. Play talks points", which explains the "booster" effect. This affects the score according to our speed, and makes it possible to reach high scores by finishing all the words in a crossword right at the end. We used to have a forum, where we could exchange tips and knowledge about the puzzles, but that was discontinued. I wonder how many newcomers know there is such a thing as the booster, or how Dr Play suggested we use it. Could the original blog be resurrected to help current players?

JESSIE: You can read the Dr Play Talks Points blog HERE

From: kiararei
Date: 1st July, 2011
Love the new look WordSearch, hope the others games are getting a face lift too. Keep up the great work, you give a lot of entertainment to a lot of people and the chance to win prizes is a delightful bonus. Chers

From: nan6
Date: 1st July, 2011
thank you so very much for the new way of solving wordsearch. So much easier to have the answer written. Sometimes I have missed out on the answer as I didn't have enough time to work it out. Well done.

From: whua
Date: 30th June, 2011
Wow! Just played the new look Wordsearch and I absolutely LOVE IT!! The larger format makes the puzzle a lot clearer and I've always wished the message at the end would pop up or something as it makes it so much easier to read. Thanks for the awesome changes!

From: Sabby
Date: 28th June, 2011
Hiya Jessie Just wanted to say I love the site and enjoy grabbing a cuppa then sitting down and doing a few crosswords. I would love to see more word puzzles as they are a favourite of mine and also so different Trivia puzzles too. I also love your blog, which I read whenever I'm on the site. Cheers Sabby

From: crossloverfnq
Date: 28th June, 2011

cryptics at brekkytime are a must for hub and me,gets the old grey matter working,we always purchase the cryptic book,now i have joined up online,fantastic,one learns something everyday.We moved from the hills at Sunshine Coast to the beach at Cairns,dont know a soul here,plenty of new things to discover.Have experienced a cyclone ,seen a croc in the wild,melted in our first summer,and have become a voluntary dog walker at the refuge.Back to a challenge....

JESSIE: Wow sounds like an adventure!

From: jude65
Date: 28th June, 2011
Hi Jessie,Im new to this site and I love it Thanks so much.

From: dockris
Date: 28th June, 2011
I love this website. My fave puzzles are Code Cracker & Trivia ones. I'm a real trivia nut. Although I'm not young and fit my brain certainly is thanks to Christine & Lovatts:D

From: dockris
Date: 27th June, 2011
Thank you Lovatts you lovely people for the $60 cheque that I received in today's mail for being Lovatts Lucky winner of the day. Please be certsin that I will enjoy spending it....:D

From: anne.mcardle
Date: 27th June, 2011
Bika I feel the same way you do this website is for having fun regardless of who you are.There is enough discrimination in this world without having it on a game website,I love playing the games I like and would like to say thanks to the youplay team for the fantastic games there is something there for everyone.

From: grantdood
Date: 27th June, 2011
Another vote for the logic puzzles.

From: Liesl Grimm
Date: 27th June, 2011
I just want to make an irrelevant comment here. I just read through all the suggestions above, and it occurred to me that the interaction of people on this site is like one gigantic, friendly, happy family. It actually feels good to read the notes from the players as well as the staff. I always felt like that, but this is the first time I actually recognised my feelings. Thank you all.

From: bika
Date: 26th June, 2011

Thank you to the staff and management of YouPlay. Not only have you provided me with hours and hours of fun, but also because of this site I have been introduced to your puzzle books. I use public transport and the first time I took one of your books with me I became so engrossed I missed my stop and was consequently late for work :D. A welcome addition would be multi-player word games to compliment the combat sudoku and combat trivia that already exist. Jig-saw puzzles would be nice too. Also, I would love Love LOVE it if the chat emoticons could be added to (eg a coffee cup, a piece of cake, a clown, an embarrassed face) and it would spice things up if we could choose different colours for text. Cheers :D

JESSIE: Great ideas!

From: JohnRose
Date: 26th June, 2011
I've been using your site almost daily for a couple of months, mainly doing your cryptic crosswords which I enjoy. I cannot figure the scoring system. Somehow I never seem to score more than 19840, when others seem to be able to get more than double this. Also, how can anyone complete the cryptic in just 45 seconds? Even if you print off the puzzle and clues, complete it off line, and then go on line to just type in the words, I defy anyaone doing it in 45 seconds. What am I missing. Is there a link on your site to the scoring system, particularly of the cryptic crosswords?

From: bika
Date: 26th June, 2011
I would like to point out to debdestiny56 (and others like-minded) that just because there isn't a game recorded against a member's record it doesn't mean that that member hasn't visited the site and/or played a game. Have you considered that the weekly prize draw winners, who you are complaining about, may have serious Popcap web game addictions? I think the suggested proviso would be unfair. Let's celebrate our differences instead of expecting all to be as we are.

From: bika
Date: 26th June, 2011
And YouPlay rocks! A ginormous thanks to you and your colleagues Jessie - I love this site.

From: allypitt
Date: 26th June, 2011
I am in total agreement with Bika and applaud her sentiments.I would also like to add my voice to the many that love this site and the people who you meet here.Well done Bika and well done Youplay

From: Julie1001
Date: 26th June, 2011
I'm also one of many who love this site. You guys do a great job. I would also love to see fill ins and the logic grid type puzzles that have been mentioned here.

From: chels2009
Date: 25th June, 2011
I would love to see youplay have virtual online games such as habbo and things like that. I love Youplay so much. Thanks youplay

From: ski29
Date: 25th June, 2011
These puzzles have kept my husband's brain active since he has retired! I'm glad to have the sharpshooter I married back!

From: mommyscat
Date: 25th June, 2011

Hi Jessie I am a big fan of logic puzzles, you know the type where you have clues and put xs and checks in the grid and try to find out who did what and where. I would love to see those come in here as well

JESSIE: It's on the list!

From: melmad1
Date: 25th June, 2011

I would love to see a competition for short(up to 200 words) TRUE funny stories that have happened to you or maybe a family member.

JESSIE: Love it, look out for this one...

From: shazznz
Date: 24th June, 2011
Love the site, love doing the crosswords every day, and the word games. Maybe some more word type games would be cool that we can play online. I am in New Zealand, 2 hours ahead of the time on here. Lately I have not been able to sleep, so at 2am when the next day puzzles are up, I am into them. Think my eyes going blurry lol.

From: Georgia71
Date: 24th June, 2011
I would dearly love to see some games for my children, they love playing but guess most times as the games are 'older'. They especially love the Holiday & Easter Hunt games ! Keep up the fantastic ideas, my brain needs the training lol

From: shazznz
Date: 24th June, 2011
OOPS LOL. Would love lots of different word games, text twist is cool. Games where you have to make as many words as you can out of one word. Love this youplay site

From: nanny24
Date: 24th June, 2011
Love the site, can spend hours on it!! I don't sleep well, so do crosswords and arrow crosswords in your printed publications when I am up through the night, and have found that they compliment the doing of each other. Would love to see a Word Power combat game. Keep up the good work.

From: gm1951
Date: 24th June, 2011
Hi Jessie What about something like a skeleton crossword - list of words & a blank grid. I'm not much good at them but love to try. I also agree with the comment by barneyb about being able to use tokens for some sort of prize or other things. I can usually only play for an hour a day at lunchtime but love the Trivia sites & cryptics (I don't do cryptics on line but I do buy the books)

From: Liesl Grimm
Date: 24th June, 2011

I have been a dedicated xword player since years before Christine went on line. Now, being a pensioner, I am grateful for the large no. of xword puzzles online. Recently I had to go to hospital, and my son bought me a laptop (yes, I have an old fashioned desktop for my puzzling normally.) I had fun doing the xwords while receiving chemo in the ward. I suggest laptops to all. Wonderful invention. I had to get my own reception, but for the few weeks it will take, it was cheap at the price. Not only for the puzzle site, but for downloading books to read. Brilliant!

JESSIE: Hope things are going well Liesl x

From: nan6
Date: 24th June, 2011
I like games suggested by shazznz and the idea suggested by debdestiny56 great ideas girls

From: Xrosie
Date: 23rd June, 2011
Thank you for saving my sanity, as I live in the scrub, no near neighbours, and sick of TV. Love your books, and love your site. THANKS.

From: Pluck
Date: 23rd June, 2011
I really enjoy getting my daily dose of puzzles on YouPlay. I was a late starter doing Hittori Island so am enjoying doing ones from the archives as well. The Christmas and Easter Hunts are great too.

From: dragons
Date: 23rd June, 2011

dear jessie, i'd love to see some hidden object games on free list.they are my very favourite puzzles although trivia runs a close second.i play trivia at our local club weekly and you would'nt believe how often i can answer some questions correctly because they have been asked on youplay.it is like studying without studying love it !thanks for the good work guys keep it up.dragons

JESSIE: Search through Download Categories (blue menu bar) for 'Hidden Object'. You can play some games online. Here are two: Samantha Swift and the Hidden Roses of Athena and Fishdom H2O Hidden Odyssey

Don't forget you can also trial ANY download game for free for up to one hour.

From: cruciverbalist
Date: 23rd June, 2011

hi I have been a mamber since January 2011, and have been so addicted to the various game on offer that I have been missing all my television programmes. the other thing is that I have been promoting your web site by telling everyone I know what they will be missing if they do not join....and they do.

JESSIE: Thanks for passing on the YouPlay tip! Glad you enjoy the site

From: postie57
Date: 23rd June, 2011
Hi Jessie, Hello from Canada and many thanks for the great site. I really enjoy Alphabet Mix, but there are fewer archived games in this than most of the others so I'm doing them a second time

From: debdestiny56
Date: 23rd June, 2011

Hi Jessie. I think the games are great just as they are, I try to play most of them everyday, I'm fortunate that I have the time. I have one suggestion though regarding the weekly prize draw. I'm getting a little fed up with seeing winners who have never played a game or haven't played a game recently. I think you should bring in a proviso to winning the draw, it could be that in order to win a player must play at least 5 games a day or 20 a week. It would make it a lot fairer on those of us who do dedicate a lot of time to YouPlay and never win a thing. I play for the love of the games but the weekly prize draw would be icing on the cake for the most dedicated players. Thanks Deb

JESSIE: Hi Deb, I'd just like to mention that the laws surrounding running prize draws are crazily complex and highly explicit. For us to run draws at all we must allow ALL eligible members equal opportunity to win. Cheers

From: vicbaby5
Date: 23rd June, 2011
Hi Jessie. I love the website and use it to destress after a long day. I don't get the chance to go on everyday, but really enjoy myself when I do. I would love to see more cap games and can't get enough of the trivia. Also, I know that tokens can be used for things, but how about being able to do something with the points that people accumulate? Great site - can't wait to see what's coming in the next couple of months!

From: cocoapepper
Date: 23rd June, 2011
Hey Jessie, Absolutely love wordpower, can play it all day, but shouldn't. My family and I go to a weekly quiz night and I absolutely believe that our frequent success is a result of playing wordpower. Thanks

From: tuipatch
Date: 23rd June, 2011
I would also love to see fill ins it's a great game.Thanks

From: bronksi3
Date: 23rd June, 2011
Hi Jessie, I think the YouPlay site is great , my favourite being the trivia combat as my friends might know :) . Even my 8 y.o son has great fun doing your sudoku's & crosswords & mag match, find a word... haha list goes on. I am very much looking forward to the new and exciting features you'll be rolling out shortly and i do hope that this will also include some new additions in the avatar range! Keep up the great work !!

From: relle
Date: 23rd June, 2011
Hello Jessie,I couldn't imagine life without YouPlay! I seriously feel it's like having an extended family! I would love to see Trivia Combat have more competitions just for the fun of it & a new avatar wardrobe would be a bonus!

From: jazzyjulz
Date: 23rd June, 2011
Hi Jessie, don't know what I ever did before I found YouPlay. Love the puzzles especially Hitori Island and love the occasional visit to the chat room. Would like to see a couple more of the treasure hunts if possible and maybe some Pixel Puzzles

From: barneyb
Date: 23rd June, 2011
Hey Jess, Firstly congratulations on a fantastic site. I come on here everyday, with Word Power being my favorite. I must say, I agree with debdesitny56 in regards to her comments about about the weekly prize draw. I also love hidden object games and maybe some more games where you can challenge other players. Perhaps some other uses for tokens as well? Such as competitions where you can use your tokens as entries (i.e. 10 tokens gets you one entry). All in all, I love relaxing and doing the crosswords and games. A nice cuppa and YouPlay! equals a great unwind. Thanks for letting us share our opinions. Cheers :)

From: keza
Date: 23rd June, 2011
Hi Jessie, Love the site, enjoy playing wordsearch. I have to agree with cocapepper that wordpower does extend your knowledge, especially when it comes to watching trivia shows on TV and the occasional trivia nights. I also agree with vicbaby5 that it would be good to be able to use the points that we accumulate for extra entries into competitions, etc. Thanks again for a great website that keeps the grey matter working no matter what your age. Cheers :)

From: stitchpuzz
Date: 23rd June, 2011
For improvements I'd also enjoy pixel puzzles and I'd love to find undone cryptics and other crosswords, by being able to select by choosing"show me crosswords I have not done" or something similar, rather than have to look through every archive page. I don't like the spinning wheel on the daily winner as it slows check time. Enough said about improvements. I love YouPlay and especially the opportunity to learn about and discuss this weird language of ours in the blogs.

From: Jelleebean
Date: 22nd June, 2011
My heart desires: More fun puzzles, anything fun makes the day happier in a cold Canberra winter. Thinking puzzles are good too, but sometimes, a fun one lifts a gloomy day. Thanks for such a fab site

From: anne.mcardle
Date: 22nd June, 2011
Hi Jessie Iwould love to see a competition of some kind like we have for easter and Xmas It could about the melbourne cup or trivia about the cup,colours of jockeys or names of riders

From: lynlyn
Date: 22nd June, 2011
Hello Jessie, I think it would be great if we could play fill- ins at You Play. Hoping this may be possible in the near future.

From: Tinkers
Date: 22nd June, 2011
Hi Jessie, We have Sudoku Combat, we have Trivia Combat, would it be at all possible to get a multiplayer word game as well. I would dearly love to be able to play a game such as Wheel of Fortune here on YouPlay, it would make my YouPlay gaming experience complete.

From: combatwombat
Date: 15th June, 2011

Many thanks to you and the team at YouPlay for putting on a terrific Valentine's Day Trivia Tournament on what is already an excellent site!

Despite stiff competition from some very, very good YouPlayers, I got lucky and fell across the line.

Once again, many thanks for a great tournament!

From: meremale
Date: 15th June, 2011

This has been a marvellous competition, and judging by the comments of numerous players, a thoroughly enjoyable experience. I personally, anxiously await any further competitions.

My congratulations are extended to the other winners, and in general, to all those who participated and made this a truly exhilarating event.

From: fishtale
Date: 15th June, 2011

Thank you very much, my Lucky Member cheque arrived. My sister's birthday next week so I will split the prize and buy us both some of your puzzle books, a great treat for both.

We both enjoy your site very much and get lots of enjoyment from it. Once again, thank you so much for the thrill and the treats.